If the injury was one that stopped a client from playing their sport, then a letter from their GP would be requested to explain the extent of the injury. At this time, a refund would be considered and calculated based on what stage of the service the client was being withdrawn. However, if it was found that the injury was either pre-existing, or had no bearing on the client's opportunity to compete then this would be reviewed on a case-by-case basis. The general rule of thumb is that after 14 days with FirstPoint USA, as a client, the real expense and expertise of the service is being rolled-out, and refunds are typically not considered for anything not regarded ‘exceptional circumstances’.
Register to view full
Apply if you think
you're good enough
Apply if you think you're good enough?
Register to view full athlete profiles including:
145 North Street
Tel: +44 141 204 3030
Fax: +44 141 248 5995
Copyright © 2013 FirstPointUSA. All Rights Reserved